Answer: You can return items within 14 days of delivery. Products must be unused, unwashed, and in their original packaging to be eligible for a return. Custom or personalized items are non-returnable.
Answer: Contact our customer support team at [Insert Email/Contact Info] with your order details. We’ll provide guidance and a return shipping label if applicable.
Answer: Refunds are issued to your original payment method once we’ve received and inspected the returned item. Note that shipping fees are non-refundable, and a partial refund may apply if the item is not in its original condition.
Answer: Yes, exchanges are available for defective or damaged items. Contact us within 7 days of receiving your order to arrange an exchange.
Answer: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.